Terms of Service

1. Acceptance of Terms

By accessing or using the Ampeld website (https://ampeld.com), our calculators, Interactive Web Trading Terminal, or REST API services (collectively, the "Software"), you agree to these Terms of Service. If you do not agree, do not use the Software.

4. Limitation of Liability

The Software and data are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to the accuracy, completeness, timeliness, or uninterrupted availability of market data.

To the maximum extent permitted by applicable law, Ampeld, its founders, developers, employees, and partners are not liable for indirect, incidental, special, or consequential losses, lost profits, trading losses, or data loss arising from use of or inability to use the Software. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights.

You are responsible for the accuracy of values you enter, for checking outputs against your broker's contract specifications, and for your own trading decisions. This does not reduce any rights or remedies you have under applicable law.

5. Subscriptions, Payments & Refund Policy

We offer paid software subscriptions (monthly or annual) for the Premium Web Terminal and Pro API Access, processed securely through Stripe.

We also offer prepaid Premium passes (7, 30, 90 or 365 days, shown on the site as 7 days and 1, 3 and 12 months; the 7-day pass once per account): a single payment for a fixed period of live access. A pass does not renew and there is nothing to cancel; access simply ends when the period does. A new pass bought before the current one ends starts where it ends. Pass prices may differ by region. The 7-day money-back guarantee below also covers a pass that is your first payment; request it by e-mail to support@ampeld.com.

We back your first payment with a 7-day money-back guarantee: if a paid plan isn't right for you, cancel it within 7 days of that first payment — with one click in your account dashboard, or by e-mail to support@ampeld.com — for a full refund, no questions asked. The guarantee applies once per customer (one refund per person, e-mail address or payment card), and a refund ends access immediately. Renewals and later payments are non-refundable, given the immediate digital delivery and non-tangible nature of the software. You may cancel any subscription at any time from your dashboard to stop future renewals; access continues until the end of the period already paid for.

Trial.A first subscription starts with a trial of live data: 7 days, or 14 for an account referred by one of our partners, for a one-time payment of €1 taken at checkout, where you also give the payment method for the subscription. The subscription's first payment is taken automatically when the trial ends, on the date shown next to the button and confirmed to you by e-mail, and we remind you by e-mail the day before. Cancel before that date in your dashboard and nothing more is charged: live access then ends with the trial and your account stays on the free, 24-hour-delayed tier. From its first payment on the subscription renews as described above, and the 7-day money-back guarantee covers that first payment of the subscription; until it is taken, the guarantee covers the €1. There is one trial per customer; prepaid passes have none. A trial started before 17 October 2026 was free of charge and runs to its end on these terms. An account created before 1 October 2026 that received a free trial at sign-up keeps it to its end, and a subscription started during that trial takes its first payment when the trial ends (at least 48 hours after checkout).

EU/EEA consumers — 14-day right of withdrawal. If you are a consumer in the EU/EEA, you normally have a statutory 14-day right to withdraw from a distance contract. Because the Web Terminal and API grant access immediately upon purchase, by completing checkout — where this is stated next to the pay button — you expressly request that performance begin at once (the €1 trial included; for a subscription that started with a free trial: when that trial ends) and acknowledge that you thereby lose your 14-day right of withdrawal once access has been provided. This does not affect the voluntary 7-day money-back guarantee on your first payment described above.

6.Eligibility & Accounts

You must be at least 18 years old and able to enter into a binding contract to use the Software. If you use it for a company, you confirm you may bind that company to these Terms.

An account is for one person. Keep your sign-in and API token secret: you are responsible for what happens under your account. Tell us at once at support@ampeld.com if you think someone else has used it. We may replace a token that we believe has been exposed.

7. Acceptable Use

You may use the Software for your own trading research and, with Pro API Access, in your own internal systems. You may not: resell, sublicense, publish or redistribute the Software's data, levels or charts (except the free widget under its rules on ampeld.com/widget, or under a written agreement with us); share an account or token; scrape the website or terminal, or exceed or work around rate limits, the 24-hour delay or other access controls; copy, reverse-engineer or decompile the Software; test its security without our written permission; or use it for anything unlawful, misleading or harmful.

We may limit, suspend or close an account that breaks these rules, puts the service or other users at risk, or is used for fraud (including payment fraud and fraud on our affiliate programme). Where the law requires it, we will tell you why.

8. Intellectual Property

The Software, its models and methods, the levels, charts, texts, videos, names and logos are owned by Advanced Solutions OÜ or its licensors and are protected by intellectual property law. Using the Software gives you a personal, non-exclusive, non-transferable and revocable right to use it under these Terms - nothing more. If you send us ideas or feedback, we may use them without obligation to you.

9.Market Data, Changes & Availability

Prices and volumes come from third-party market data sources (exchanges and data vendors). They can be delayed, incomplete or wrong, and different brokers quote different prices. Gold and silver are futures prices adjusted to an estimate of the spot price. Levels are computed from that data and are only as good as it is.

We work to keep the Software available but do not promise that it will be uninterrupted or error-free. We may add, change or remove features, markets, data sources and limits, and carry out maintenance. If we remove something essential from a paid plan during a period you have paid for, you may cancel and we will refund the unused part of that period.

10. Maximum Liability

To the extent the law allows, our total liability to you for all claims relating to the Software is limited to the amount you paid us in the 12 months before the event giving rise to the claim (or EUR 100 if you have not paid anything). This limit does not apply to liability for intent or gross negligence, for death or personal injury, or to any other liability that cannot be limited by law, and it does not reduce the mandatory rights of consumers.

11.Affiliate & Partner Programmes

If you join our affiliate programme, the programme terms on ampeld.com/affiliates also apply to you. Affiliates act as independent partners, not as our employees or agents, and may not make promises or statements on our behalf. We may withhold commissions obtained through a breach of those terms or through fraud.

The free widget is subject to the rules on ampeld.com/widget. The live widget, data API and white-label services for businesses (including free pilots) are provided under the terms agreed with each business in writing, together with these Terms.

12.Prices, Termination & Closing Your Account

Prices are shown on the website and at checkout. We may change subscription prices for future periods; we will tell you at least 30 days before a change applies to your subscription, and you can cancel before it does. A price already paid for a pass or a subscription period does not change.

You can stop using the Software at any time and ask us to close your account by e-mail to support@ampeld.com. We may end these Terms with you on 30 days' notice, or at once for a serious breach; if we end them without a breach on your part, we refund the unused part of any period you have paid for. Sections 2, 3, 4, 8, 10 and 14 continue to apply after the end of these Terms.

13. Changes to These Terms

We may update these Terms, for example when we add features or when the law changes. The date at the top shows the latest version. We will tell registered users about material changes by e-mail or a notice on the website at least 30 days before they take effect. If you keep using the Software after that, the new Terms apply; if you do not agree, you can cancel and close your account before they take effect.

14.Governing Law & Disputes

These Terms are governed by the laws of the Republic of Estonia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country. Otherwise, disputes are settled by Harju County Court (Harju Maakohus) in Estonia.

Please contact us first at support@ampeld.com - most issues are solved quickly that way. Consumers in Estonia may also turn to the Consumer Disputes Committee (Tarbijavaidluste komisjon) of the Consumer Protection and Technical Regulatory Authority, ttja.ee.

If a court finds any part of these Terms invalid, the rest remains in force. Our not enforcing a right is not a waiver of it.