Support

Contact & Refunds

Get in touch

Questions about the terminal, the API, billing, or your license? Email us and we'll get back to you — typically within one business day.

support@ampeld.com

Refund policy

  • 7-day money-back guarantee. If a paid plan isn't for you, email us within 7 days of purchase for a full refund — no questions asked.
  • Cancel anytime. Manage or cancel your subscription from the Stripe customer portal; you keep access until the end of the paid period.
  • Secure billing. All payments are processed by Stripe. We never see or store your card details.

To request a refund or cancellation, email support@ampeld.com from the address used at checkout.

Company

Ampeld is operated by Advanced Solutions OÜ, a limited company registered in Estonia.

  • Registry code: 11050892
  • VAT (KMKR): EE100998410
  • Email: support@ampeld.com

Useful links