Support

Contact & Refunds

Get in touch

Questions about the terminal, the API, billing, or your license? Email us and we'll get back to you — typically within one business day.

support@ampeld.com

Refund policy

  • 7-day money-back guarantee. If a paid plan isn't for you, cancel within 7 days of your first payment for a full refund — no questions asked. One refund per customer; access ends when the refund is made.
  • Cancel anytime. Cancel from your account dashboard in one click; you keep access until the end of the paid period.
  • Secure billing. All payments are processed by Stripe. We never see or store your card details.

Both work from the dashboard without writing to anyone. Questions, or a refund the dashboard does not offer? E-mail support@ampeld.com from the address used at checkout.

Company

Ampeld is operated by Advanced Solutions OÜ, a limited company registered in Estonia.

  • Registry code: 11050892
  • VAT (KMKR): EE100998410
  • Email: support@ampeld.com

Useful links