Support
Contact & Refunds
Get in touch
Questions about the terminal, the API, billing, or your license? Email us and we'll get back to you — typically within one business day.
support@ampeld.comRefund policy
- 7-day money-back guarantee. If a paid plan isn't for you, email us within 7 days of purchase for a full refund — no questions asked.
- Cancel anytime. Manage or cancel your subscription from the Stripe customer portal; you keep access until the end of the paid period.
- Secure billing. All payments are processed by Stripe. We never see or store your card details.
To request a refund or cancellation, email support@ampeld.com from the address used at checkout.